This service revolutionizes help desk operations, ensuring no call goes unanswered and no issue gets overlooked. Start transforming your support system today!

Virtual Help Desk Rep

Convert Missed Calls into Opportunities

$85/Month*

Includes 4 simultaneous Virtual Reps

*Taxes & Regulatory fee not included.

This service bridges the gap between missed calls and resolved issues seamlessly. By automating the conversion of voicemails into trouble tickets, it ensures every customer query receives prompt attention, even outside business hours. With accurate transcripts and effortless integration, your help desk operations will run smoother than ever, enhancing both efficiency and customer satisfaction.

Service Highlights:

  • Never Miss a Lead Voicemails are immediately converted into tickets.

  • Improve Customer Satisfaction

  • Provide timely responses, even outside of business hours.

  • Boost Efficiency

  • Reduce the need for manual voicemail checking and transcription

  • No manual effort needed, every call gets the attention it deserves.

  • Provide clear records for support personnel, ensuring nothing gets lost in translation.

  • Works harmoniously with your existing systems, enhancing efficiency without disruption.

Start Streamlining Support Now!

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Additional Documents

Max file size (Mb): 5

FAQ

Our service automatically converts voicemails left on your special business phone number into MP3 files, transcribes them into text, and creates a trouble ticket in your existing ticketing system.* 

You'll need access to subscript to one of our special Phone numbers with voicemail transcription and our trouble ticket system, or if you have a Help Desk soluion already it must meet certain configuration requirements to  integrate with our service. Click the Contact Us button to schedule a Discovery call.

Yes, we use state-of-the-art speech recognition technology to ensure high accuracy in our transcriptions. While no service can promise 100% perfection due to variables like speech clarity, background noise, and accents, we consistently achieve high accuracy rates. We're continually improving our technology to enhance precision.

 We offer some customizable options for ticket creation,  Click the "Contact  Us" Button to book a discovery call.

 

Yes, our service seamlessly integrates with your existing email and ticketing systems.*  Click the "Contact  Us" Button to book a discovery call.

Our dedicated support team is here to assist you promptly, ensuring smooth operation at all times.

Regular updates and dedicated support ensure smooth operation and compatibility with evolving systems.

* Most modern helpdesk systems are indeed compatible with our technology, as we've designed our services to integrate smoothly with a wide range of platforms. However, to ensure the best fit and seamless integration for your specific setup, we'd like to conduct a thorough review of your current system. Let's schedule a discovery call to discuss your technical requirements in detail. This way, we can tailor our solution to perfectly match your needs.